Privacy Policy
RioLab Co., Ltd. (hereinafter referred to as the "Company") safely protects users' personal information in accordance with the Personal Information Protection Act and other relevant laws, and intends to collect and use personal information as follows. Please read the following carefully and decide whether to consent.
1. Items of Personal Information Collectedβ
- Required items: Name, email, ID, password, payment information
- Optional items: Phone number
- Automatically collected items: Service usage records, access logs, IP address, device information, cookies, browser type, visit history, click and scroll information, and other user activity information
2. Purpose of Collection and Use of Personal Informationβ
- Membership registration and identity verification
- Service provision and feature execution
- Customer support and inquiry handling
- Service improvement and user experience enhancement through analysis of user activity information
- Example: Analysis of visit paths, usage frequency, and feature usage patterns
- Analysis tools: Google Analytics, Mixpanel
3. Methods of Collectionβ
- Registration during service profile creation
- Automatic collection when using the website or mobile app
- Collection through analytics tools and cookies
4. Retention and Use Period of Personal Informationβ
- Until membership withdrawal or until the retention period required by relevant laws
- Records related to contracts/cancellations, etc.: 5 years
- Records related to consumer complaints/dispute resolution: 3 years
- Access logs, activity information, etc.: 6 months to 1 year (retention period may vary according to internal policy or law)
5. Right to Refuse Consent and Precautionsβ
- Users have the right to refuse consent to the collection and use of personal information.
- However, if you refuse to consent to the required items, some services may be restricted.
- Consent to the analysis of activity information is optional, and services can still be used even if you do not consent.